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SAP C_C4H51_2405 Exam Syllabus Topics:

Topic	Details
Topic 1	Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.
Topic 2	Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.
Topic 3	Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.
Topic 4	User Management: This section tests the skills of system administrators and SAP consultants who are responsible for user and role management. It involves tasks related to maintaining employees, business roles, and users, as well as configuring data restrictions.

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q50-Q55):

NEW QUESTION # 50
Which action should an administrator take to get a system bug fixed within SAP Service Cloud?

A. Implement the provided Hot Fix number.
B. Create an incident.
C. Report a ticket.
D. Send an email to SAP Cloud Support.

Answer: B

NEW QUESTION # 51
What do you need to create accounts?
Note: There are 2 correct answers to this question.

A. Assignment to an organizational unit
B. Access rights
C. User ID
D. Business role

Answer: A,B

NEW QUESTION # 52
Which object can you use in a ticket template when you create a new maintenance plan? Note: There are 2 correct answers to this question.

A. Ticket type
B. Service level
C. Organization
D. Category

Answer: A,B

NEW QUESTION # 53
Which options are features within the Analytics framework? Note: There are 3 correct answers to this question.

A. You can create new custom reports based on joined data sources.
B. You can assign reports to business roles.
C. You can use a mashup to access SAP BusinessObjects BI offline.
D. You can add custom fields in data sources and reports.
E. You can use Dashboard Designer to join KPIs to a new data source.

Answer: A,B,D

NEW QUESTION # 54
What can you do to give employees easy access to a centralized repository of information that would help with ticket resolution?

A. Set up a knowledge base for service contracts
B. Create and assign a survey to a ticket
C. Integrate an external knowledge base
D. Configure a response template

Answer: C

NEW QUESTION # 55
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Useful C_C4H51_2405 Valid Exam Sims - Efficient Source of C_C4H51_2405 Exam

SAP C_C4H51_2405 Exam Syllabus Topics:

Pass-Sure C_C4H51_2405 Valid Exam Sims & Leader in Certification Exams Materials & Trusted New C_C4H51_2405 Exam Bootcamp

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q50-Q55):